Tuesday, July 12, 2011

On top of everything else...

So as if it's not bad enough that I only have 2 hrs a day to work on my document and it's due on Thurs, Netflix has decided to be a big ol jerk.




Dear S

We are separating unlimited DVDs by mail and unlimited streaming into two separate plans to better reflect the costs of each. Now our members have a choice: a streaming only plan, a DVD only plan, or both.

Your current $9.99 a month membership for unlimited streaming and unlimited DVDs will be split into 2 distinct plans:

   Plan 1: Unlimited Streaming (no DVDs) for $7.99 a month
   Plan 2: Unlimited DVDs, 1 out at-a-time (no streaming) for $7.99 a month

Your price for getting both of these plans will be $15.98 a month ($7.99 + $7.99). You don't need to do anything to continue your memberships for both unlimited streaming and unlimited DVDs.

These prices will start for charges on or after September 1, 2011.

You can easily change or cancel your unlimited streaming plan, unlimited DVD plan, or both, by going to the Plan Change page in Your Account.

We realize you have many choices for home entertainment, and we thank you for your business. As always, if you have questions, please feel free to call us at 1-888-357-1516.

–The Netflix Team


Fuck you Netflix!! That's like a 50% price increase! I'm going back to effing Blockbuster.



9/19/2011 Update:

The CEO of Netflix has sent customers an email both apologizing and outlining the changes back to (more or less) the way things used to be. I commend them for stepping up and apologizing for their mistakes rather than trying to spin the poor decisions with some annoying marketing scheme. Way to go, Netflix!

No comments:

Post a Comment